Privacy Policy

1. Data We Collect

• Account & Identity Data: Apple ID display name and email (if you sign in with Apple or contact support).
• Device Data: Device model, OS version, language, and settings — used strictly for diagnostics and UX optimisation.
• Purchase Data: Subscription status and transaction identifiers returned by Apple’s StoreKit to unlock premium features.
• Usage Data (anonymous): In-app screen events and crash logs stored locally; no third-party analytics SDKs are integrated.

2. How We Use Your Data

• Deliver core flight-training functionality.
• Validate and manage in-app purchases and Subscriptions.
• Diagnose bugs and improve performance.
• Respond to support requests you initiate.

3. Analytics & Tracking

The App does not use third-party advertising, tracking, or analytics SDKs, nor does it share data for cross-app tracking. Crash diagnostics are processed locally and sent to us only if you choose to email a log via the built-in support screen.

4. Data Sharing

We do not sell or rent personal data. Limited information is shared with:

• Apple Inc. – to process payments, manage Subscriptions, and restore purchases.
• Service Providers (e.g., cloud backup) bound by confidentiality and used solely to provide core services.
• Authorities when legally required (e.g., court order).

5. Data Retention & Deletion

We retain account and purchase data for as long as your Subscription remains active and for a maximum of 12 months thereafter, unless a longer period is required by law. You may request deletion at any time from the in-app “Delete Account” button or by emailing us.

6. Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal data:

• GDPR (EEA/UK) – Articles 15-21.
• CCPA / CPRA (California) – Civil Code §1798.

To exercise any right, email info@simvizlabs.com.

7. Children’s Privacy

The App is intended for users aged 16 and above. We do not knowingly collect personal data from children under 13. If you believe such data has been collected, contact us so we can delete it promptly.

8. International Transfers

We are based in Switzerland. If you access the App from outside Switzerland, your information may be transferred, stored, and processed there. Where required, we rely on adequacy decisions or Standard Contractual Clauses to safeguard transfers.

9. Security

We employ industry-standard encryption in transit and at rest and restrict access to personal data on a need-to-know basis. However, no system is 100 % secure; use the App at your own risk.

10. Changes to This Policy

We may update this Policy from time to time. Material changes are announced in-app. Continued use after the effective date constitutes acceptance of the revised Policy.

11. Contact Us

Questions about privacy? Email info@simvizlabs.com or visit simvizlabs.com.